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General

What is my trading account?

After registration, a personal trading account is created and you can start trading.

What is a CFD?

A CFD (Contract for difference) offers traders the ability to speculate on price movement, and potentially profit from it, without physically owning the underlying asset. Using a CFD (essentially a contract between a buyer and seller that specifies a certain purchase price), it allows you to make profits or losses based on how the price of the underlying asset changes over a period of time. given period. CFDs can be traded on all major markets: Forex, stocks, indices, commodities and cryptocurrencies.

What is leverage?

Leverage increases your purchasing power and therefore allows you to gain broad exposure to a financial market while only committing a relatively small amount of your capital. CFDs are leveraged, meaning you only need to make a small deposit for much greater exposure. Leverage increases your profit potential as well as the risk of losing your capital.

What is a batch?

A lot is the standard number of units per trade and represents the size of your trades in CFDs. The standard lot size is 100,000 units of currency, and now there are also mini, micro and nano lots of 10,000, 1,000 and 100 units.

What are pips and points?

A “pip” stands for “Price Interest Point” or “Percentage in Point” and is used as a unit of measurement for the change in the value of a currency pair – a pip is the smallest allowable fluctuation in its price. Most currencies, unlike the Japanese yen, have two decimal places, for example 1 dollar = 100 cents.

What is a margin?

When a broker lends money to a trader so that they can use leverage, it allows them to control a greater amount of trading capital than is currently in their account. Traders typically use it to open positions that are several times larger than would otherwise be possible, thereby exposing themselves to greater potential for returns as well as losses.

What is a gap?

A spread is the difference between the bid (sell) price and the ask (purchase) price.

What is an exchange?

Swap fees are charged when you keep a position open overnight.

I can’t log in to my account, what should I do?

First of all, make sure you enter the correct login details, and if you don’t remember your password, use the Forgotten Password option. We also recommend using Google Chrome or Mozilla Firefox browsers for optimal platform performance. If the problem persists, do not hesitate to contact our customer service.

If the Metatrader 4 WebTrader platform is not loading due to an error or technical issues, how can I trade?

You will get a fallback screen with a link to the online MT4 WebTrader or you can go directly to our Metatrader 4 page.

After a deposit, where can I see my deposited funds?

If you don’t see your deposit in the account information bar, refresh the browser. If the problem persists, please contact our customer service.

How do I change the platform from light to dark?

Click the button in the lower right corner of the trading platform, next to the sun and moon icons.

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